We currently have an
opportunity within our Operations department for a
Transportation Coordinator position in our Base 2,
The TC is responsible for
developing and implementing efficient routes across
several school districts with specific regard to
individual student needs. This position is
responsible for the coordination of transportation
for special needs students to schools and programs
across several school districts, he/she will
supervise and advise 30-60 drivers and monitors and
be responsible for developing and implementing
efficient routes across several districts with
regard to individual student needs. The TC will make
driver assignments that reflect knowledge and good
judgment regarding employee skills and performance.
You must be able to receive, record, retrieve and
deliver messages accurately, clearly and pleasantly;
routinely solve operational problems, while
maintaining cordial, professional relations with
parents, school administration, classroom staff and
all Company employees as well as maintain and
reinforce compliance with Company policies through
dispatch and direct observation; and develop driver
skills through discussion and example. The TC will
promote good performance through positive support
and recommend reassignment or appropriate discipline
for non-compliance with Company rules or standards
and spend sufficient time behind the wheel to know
the routes, the students, the drivers and the
schools; he/she will observe and supervise drivers
in action, provide emergency back-up for absent
drivers. You will build and maintain a positive
relationship with those you supervise; understand
and address the challenges they face and develop and
maintain a professional rapport with all of our
customers which includes but not limited to; school
districts, parents, special needs students (ages
3-22), and classroom staff.
- Must understand the
routes, distances, and travel times in the
districts we serve.
- Must be able to make
independent decisions and exercise discretion.
- Develop a clear
understanding of the programs, students and
employees sufficiently to determine appropriate
- Perform initial contact
and subsequent follow up with guardians and
school officials to gather and maintain accurate
information on students.
- Perform data entry
functions to update student cards, produce route
assignments, and enter messages accurately.
- Develop a deep
understanding of the issues that our drivers
face to promote growth and success.
- Provide accurate
billing counts at the close of each month.
- Track vehicles for
inventory and arrange for maintenance as needed.
- Maintain high quality
of customer service while ensuring accuracy.
- Must be able to show
“grace under pressure.”
- Prior supervisory
experience is a plus.
- Must be self-motivated,
show initiative, and have a strong work ethic.
- Excellent customer
service skills, be detail oriented, and like
- Learn the programs,
students and employees sufficiently to determine
- Maintain a good driving
record and enjoy working with children.
- Maintain a very high
standard of accuracy.
- Exhibit good computer
skills; experience with Word and Excel.
- Must maintain a 7D
license and respond to coverage needs as
- Must be able to work
comfortably in a busy office environment.
- Must be flexible and
adaptable with ever changing assignments.
In order to apply for this
position, 1) your work performance must be
satisfactory in your current position, 2) you have
not received any disciplinary action in the last 6
months, 3) you are not on any type of probation,
including your introductory period.
If interested in this
position please send in your resume to Suzanne
Laporte, Vice President, Human Resources at